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Tap on the Update button to get the latest app version. This indicates a newer WhatsApp version is available for download. Open the Google Play Store, enter whatsapp in the search box and check if there’s an Update button next to the app. Oftentimes, updating WhatsApp is enough to solve most problems, including those related to media file download glitches.

Running outdated WhatsApp versions means you’re more prone to experiencing various issues. Of course, formatting your SD card means deleting absolutely everything you stored on it, including your chat history and all the files stored on your card. If your SD card is corrupted, there are only two things that you can do: format it or get a new SD card. Make sure the read-only mode is turned off. The quickest solution is to permanently delete WhatsApp data from your SD card and remove any other files you no longer need. If you don’t have enough free storage space, this might explain why you can’t download any media files from WhatsApp. If you still can’t download media, make sure your SD card is working properly.

Set your date and time to Automatic or Network Provided.

Select Date & time and check your phone’s time and time zone configuration.

To set your date and time correctly, go to Settings → System (or System & Updates).

If your date or time settings are incorrect, your device won’t be able to connect to WhatsApp’s servers and download media files. Using the right date and time settings is crucial when it comes to downloading media files. Go to Settings → Mobile Network → Data usage → More data settings → disable data limiting settings. If you restricted cellular data usage or set a monthly data limit, you may want to disable those settings - at least, while you’re downloading media files from WhatsApp. If this is not the case, check your network settings and disable any bandwidth restrictions. If this issue occurs when using cellular data, check if the problem persists on a wireless connection.

Make sure you’ve got a stable connection and enough bandwidth to download the respective files. If your network connection is not stable, and the signal is weak, WhatsApp may fail to download media files. WhatsApp Won’t Download Photos or Videos 1.